Whether you'd like to place an order or need some advice, our Soho Support team are always on hand to help with any enquiries you might have.
Our Soho Support team is available to answer any online order-related queries seven days a week.
Most answers to your queries can be found on our FAQs page. Alternatively, if you can't find what you're looking for, you can get in touch via email or the 'Contact us' form below.
We're currently receiving an exceptionally high volume of enquiries; therefore, response times may be a little delayed. We will get to your initial queries first, so please refrain from sending additional messages.
Peak Opening Hours (GMT): Phone, Live Chat & Email
Monday to Friday: 9am to 8pm
Saturday, Sunday and public holidays: 9am to 5:30pm
Kindly note that our phone lines will be closed on sundays until further notice. Our support team will be available to contact via email and live chat.
You can contact our Soho Support team using the online contact form below.
Alternatively, email us directly at [email protected]
Our phone lines are temporarily closed whilst we fix an issue. We are so sorry for the inconvenience. You can still reach our team on Live Chat until 6pm
For any urgent enquiries, please call us on:
UK: 0203 8198 199
US & Canada: (+1) 888 433 3218 (toll-free)
You can email any press enquiries relating to Soho Home to [email protected]
You can write to us at:
Soho Home
180 The Strand
London
WC2R 1EA
Visit our trade page and view all Trade FAQ's here