Product dimensions: H110 x W211.4 x D212.9cm / H43.3 x W83.2 x D83.8"
Product weight: 67kg / 147.7lbs
Number of boxes: 3
Material: Solid Oak and Oak veneer
Filling: Foam
Fabric: Polyester
Composition: 100% Polyester
Care Instructions: Professional upholstery cleaning is advised
Care instructions: Professional dry cleaning only
Composition: 100% Poly Velvet
Rub count: 40,000
The Martindale rub count is a great test to determine which fabric is best for a particular area. It allows you to see how many times a material can withstand wear and tear before showing a change in appearance - the higher the score, the more durable the fabric.
Delivery
We aim to deliver large items* within 3-4 weeks of the order date
(or 4-6 weeks to the Highlands and islands). Our trusted delivery
partners will contact you directly to arrange a time and date
convenient to you.
Please note that for any deliveries carried out by Wincanton, you
are legally required to sign a damage waiver before we can proceed.
In these cases, your item(s) will be unpacked and assembled in the
room of your choice, with the exception of lighting products.
Assembly is not included for any item(s) shipped by The British
Shop. For these orders, delivery will be made to the nearest
covered part of your elected address.
All items will arrive boxed, and you are responsible for the
removal and recycling of any and all packaging.
*Large items include all furniture, ceiling lighting, mirrors and
rugs.
Returns
Please contact Soho
Support to organise a return for any large item(s)*. The team
will arrange for these to be collected by our shipping partner,
Wincanton, at a charge of £99.95 (or £49.95 for members). This will
be deducted from your total refund amount.
Your item(s) must be unassembled prior to collection, and come
complete with all original packaging, including labels.
Unfortunately, our collection service is not currently available in
the Highlands and islands or Europe. For customers who wish to
return any item(s) from these locations, we ask that you send them
back to us using a fully tracked service with a reputable
carrier.
*Large items include all furniture, ceiling lights, mirrors and
rugs
Provide us with your email address and we will let you know when this product is available to order.
Your annual £100 fee includes :
Other benefits include:
Simply add Soho Friends membership to your basket when making a purchase to enjoy all of these benefits.
When will my preordered product arrive?
We aim to have your preordered product with you no later than the last day of the month listed.
You will receive a dispatch confirmation from us once your item is ready to be shipped. Our shipping partner will also contact you directly, with further details on your delivery.
Can I get my preordered product any sooner?
We are unable to expedite the dispatch or delivery times for any preordered product.
If it is a preorder item, why is it now showing as out of stock?
The availability for our preorder products is limited. If an item is showing as 'out of stock' this means that the stock quantity has been reached. Please leave your details with us by clicking 'Notify me' and we'll contact you once your desired item is back in stock.
Will my estimated delivery date change?
Due to the ongoing impact of COVID-19 and circumstances outside of our control, dispatch dates on our preorder products may be delayed beyond the date we specified on the website at time of purchase.
We will be in touch via email if your order is affected.
Why are your lead times so long?
Our manufacturers and logistics partners are complying with COVID-19 health and safety guidelines to protect their staff and workplaces. These measures have led to a significant reduction in the size of working teams, which ultimately results in delays in delivery into our warehouses and to our customers.
Will I be charged when I place the order or when the item is dispatched?
You will be charged for your preordered product at the time of placing your order.
If you have any questions about your preorder please contact our Soho Support team.
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