About this Policy

This cookie policy ('Cookie Policy') describes the cookies that Soho Home ('we', 'us' and/or 'our') uses on our respective website (the 'Site') and the choices that you have. This Cookie Policy forms part of the privacy policy of each of Soho Home and its affiliated businesses which provides more general information about our data processing. Please refer to the privacy notice for the relevant business for information about (i) the purposes for which we use your personal data and our lawful basis for processing it, (ii) how we protect your personal data, and (iii) your rights; and (iv) our obligations in relation to such use.

When you first visit the Site, you will be asked to consent to the use of cookies on the Site in accordance with this Cookie Policy and, if you accept, we will store them on your device. Some cookies require consent, whilst others (which are strictly necessary to provide you with a requested service) are required for the website to operate and therefore do not require your consent.

Cookies and other technologies

A cookie is a piece of information, usually in the form of a text file, sent to your browser from a website and stored on your computer or device. Cookies can help websites recognise repeat users and allow the tracking of web usage behaviour. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. For more details on cookies and similar technologies, please visit All About Cookies.

Cookies can be stored on your computer for different periods of time. 'Session cookies' only last for as long as the browser session and are deleted automatically once you close your browser. 'Persistent cookies' cookies survive after your browser is closed until a defined expiration date set in the cookie (as determined by the party placing it), and help recognise your computer when you open your browser and browse the internet again.

The Site uses first-party cookies (cookies set directly by us) as well as third-party cookies, as described below.

We also use pixel tags (usually in combination with cookies), from the third parties described below, to get information about your usage of the Site and our services. Pixel tags are a technology similar to cookies that can be embedded in online content, or within the body of an email for the purpose of tracking activity on websites (for example, to know when content has been shown to you), or to know when you have viewed particular content or a particular email message. For ease of reference, we also consider these pixel tags and similar technologies to be "cookies" in this Cookie Policy.

To find out more information on how you can manage your preferences, please see the Your Choices section of this cookie policy.

How do we use cookies and other technologies

• To enable secure login on the Site.
• To understand how you use the Site, for example, which pages you visit and/or how long you stay on a page. This can also include monitoring how visitors interact with pages in order to identify and remedy performance and functionality issues.
• To ensure security throughout our bookings processes. This includes Soho Home product purchases.
• To deliver personalised recommendations to you. This includes showing you relevant content, events and Soho Home purchase offers.
• To deliver general or personalised marketing and service messages to you.
• Working with partners to deliver relevant advertising to you.
• Sending you email reminders to complete online purchases.
• Processing payments.

In order to fulfil these purposes, the types of personal data that the cookies will collect include:

• IP address
• Membership ID and type
• Language and location settings
• Approximate location
• Demographic information
• Browser and device type
• Mobile operating system information

Types of cookies used

We partner with a number of cookie providers who operate the cookies, which means helping us by arranging access to and storing of information collected through the use of cookies. They may have access to your personal data through the setting of cookies. To explain who our cookie providers are and what they do, please see the section "Cookie Providers" below which contains a general description of activities related to each provider. Further details about what specific cookies do can be found in the section "Individual Cookies" following this list.

You can block or delete cookies which are not strictly necessary to provide you with a requested service by changing the browser settings as explained under the 'Your choices' section below or visiting the preference centre on our website.

Your choices

Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site. Please note that the below information about your choice is in addition to your other rights described in the privacy policy of each of Soho House and its affiliated businesses (excluding Soho Home, Cowshed and Soho Skin) which also apply in relation to the personal data collected by cookies.

Browser based opt-out

You can block or delete cookies by changing the browser settings, as explained under the 'Your choices' section below. The providers listed below also offer direct opt-out functionalities. Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance. Please see the links below for guidance on how to modify your web browser's settings on the most popular browsers.

Cookie settings in Internet Explorer: support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Cookie settings in Firefox: support.mozilla.com/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies

Cookie settings in Google Chrome: support.google.com/chrome/answer/95647?hl=en

Cookie settings in Safari

• macOS: support.apple.com/en-gb/guide/safari/sfri11471/mac

Advertising specific opt-out

In addition to the methods above, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit aboutads.info/choices/ or youronlinechoices.com

Facebook: To opt out, please visit facebook.com/help/769828729705201

DoubleClick: You may opt out of personalised advertising by visiting Google's Ads Settings at the following link: https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=en-gb.

Domain based opt-out

You can opt out of cookies via the cookie banner placed on the landing page of our websites. Performance, functionality and targeting cookies have the opt out option which will be honoured once you set your chosen preferences.

Again, please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site.

CCPA opt out of sale

If you are a California resident, the CCPA provides for the opt out of sale of personal data. Please use this form if you wish to do so https://sohohouseshorts.wufoo.com/forms/personal-data-request-form/

Changes

We may change the type of third-party service providers that place cookies on the Site and as a result amend this Cookie Policy from time to time. You will be notified of any changes to this Cookie Policy when you visit the Sites. In addition, if additional consent is required, you will be notified and given the opportunity to amend your preferences in compliance with applicable laws.

Contact us

If you have any questions or concerns, please contact Soho House and the affiliated businesses you engage with at [email protected]