Product dimensions: H9 x W25 x D20cm / H3.5 x W9.8 x D7.9"

Product weight: 2kg / 4.4lbs

Packaged or boxed weight: 2kg / 4.4lbs

Material: Candle: Paraffin Wax & Glass, Home Spray: Liquid Fill & Glass Bottle with Metal Lid, Diffuser: Liquid Fill with Rattan Reeds & Glass bottle with metal cap.

Care instructions: Store in cool/dry space away from direct sunlight.
Candle: When lighting your candle for the first time, allow to burn for a minimum of 2 hours or until there is a completely molten wax pool. This will ensure good burn performance and minimise instances of 'tunnelling'.
For best results, burn your candle for at least 2 hours but no more than 4 hours at a time. Burn in an area free from draughts & keep wax pool free from debris such as match heads. Allow the wax pool to solidify completely before relighting the candle. Keep wicks trimmed to 5mm at all times to avoid smoking. Stop use when 10mm of wax remains.
Never leave a burning candle unattended. Keep out of reach of children and pets. Keep away from flammable materials, overhanging objects and polished surfaces. Never put in a warm place as this can cause the candle to overheat. Keep a minimum distance of 10cm between burning candles.

Diffuser: Always ensure your diffuser is placed on a protective plate on a stable and level surface to avoid any spilling and staining of surfaces.
Ensure the reeds and diffuser liquid do not come into contact with other materials, such as painted or polished surfaces or wallpaper and curtains as this may cause staining.

Home Spray: Do not directly spray onto furnishings, open flames or other heat sources.

Delivery
Orders for small items* are despatched immediately. While we aim to have them delivered to you within 2-4 working days, timings may be impacted by public holidays or promotional periods, and deliveries to the Highlands and islands can take longer. Use the tracking number provided in your confirmation email for live updates.

All deliveries are carried out by our trusted delivery partners, Monday to Saturday between 8am and 8pm. We are unable to provide dedicated delivery dates or times, but your courier will contact you a time slot.

Soho House Members and Soho Friends receive free UK delivery on small items as part of their benefits. Unfortunately, this excludes products from third-party suppliers.

*Small items include floor and table lamps, footstools, cushions and throws, tableware, and accessories.

Returns

For any small item(s)* delivered within the UK, excluding the Highlands and islands, there is a free DPD returns label included with your order. Attach this pre-paid label to your package, and bring it to any DPD Drop Off Point. You can find your nearest one here.

Your original dispatch note must be included within your return. Please contact Soho Support if you are missing any paperwork, or your order was packed into multiple boxes and you would like to return the entire order.

We regret that we cannot offer free returns from outside of the UK, or from the Highlands and islands. In these instances, we ask that you return any unwanted item(s) back to us using a fully tracked service with a reputable carrier.

Soho Home cannot accept responsibility for any lost returns packages. Please keep hold of your proof of postage in case your parcel is lost.

We cannot process returns for any item(s) purchased through one of our online stockists. We ask that you contact them directly to arrange your return.

Please note that we cannot accept returns for online orders in-store.

*Small items include floor lights, table lamps, tableware, footstools, textiles, and accessories.