Whether you'd like to place an order or need some advice, our Soho Support team are always on hand to help with any enquiries you might have.
Our Soho Support team is available to answer any online order-related queries seven days a week.
We're currently receiving a high volume of enquiries; therefore, response times may be a little delayed. Thank you for your patience, we will get to your initial queries first, so please refrain from sending additional messages.
Most answers to your queries can be found on our FAQs page. Alternatively, if you can't find what you're looking for, you can get in touch via email, or the 'Contact us' form below
Christmas Opening Hours (GMT)
Between the 24th December and 2nd January 2024, our customer care opening hours will be as follows:
Monday 23 December 9am - 6pm
Tuesday 24 - Sunday 29 December 9am - 5:30pm
Monday 30 December - Friday 3 January 9am - 6pm
Saturday 4 January - Sunday 5 January 9am - 5:30pm
Please note our customer care office will be closed on the following dates:
Wednesday 25 December 2024
Thursday 26 December 2024
Wednesday 1 January 2025
Kindly note that our phone lines will be closed on Sundays until further notice. Our support team will be available to contact via email.
You can contact our Soho Support team using the online contact form below.
Alternatively, email us directly at [email protected]
Our phone lines are temporarily closed whilst we fix an issue. We are so sorry for the inconvenience. You can still reach our team on Live Chat until 6pm
For any urgent enquiries, please call us on:
UK: 0203 8198 199
US & Canada: (+1) 888 4333 218 (toll-free)
You can email any press enquiries relating to Soho Home to [email protected]
You can write to us at:
Soho Home
180 The Strand
London
WC2R 1EA
Visit our trade page and view all Trade FAQ's here